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Topsy Stitches

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Topsy Stitches - Your Embroidery & Monogram Expert

How much do you charge?

Embroidery involves numerous variables, making it impossible to apply a universal, flat-rate pricing formula. As a fully custom business, we tailor pricing to each project rather than using a one-size-fits-all approach. Please note that there is a minimum charge of $18.00 per item. 

How long does it take you to finish my order?

For the most up-to-date turnaround times, please check Facebook or Instagram. 


A prompt response to your digital proofs enables completion of most single-item orders within a few days after receiving approval. Larger or more intricate projects may require additional time. Please note that turnaround times may be slightly extended during peak seasons, such as graduation and the holidays.
 

Need your item sooner? We offer rush services and/or expedited shipping for an additional charge; please inquire about availability. 

Can you monogram an item I bring to you?

Absolutely! We LOVE to monogram and embroider customer-supplied items - it's the heart of our business! If you have any questions about whether an item is suitable for machine embroidery, feel free to reach out - we’re happy to discuss!

Do you custom logos for businesses?

Yes! Topsy Stitches also offers professional logo embroidery for branding on polos, jackets, hats, bags, and many other items. We ensure clean, precise stitching that beautifully represents your brand. For more info on embroidering your logo, you can read more here.

What is a monogram?

A monogram adds a personal touch by incorporating a letter, or a combination of letters, onto an item - often a name, a single initial, or a person’s full set of initials. While there are many methods to monogram an item, we specialize in machine embroidery with custom digitizing to ensure each piece is beautifully crafted and uniquely yours. 

How is machine embroidery done?

We get this question all the time! In short, a digital file is created for the embroidery machine to read, the item is carefully hooped and loaded into the machine, and then the design is stitched. Of course there’s a bit more to it behind the scenes, but we’ll spare you the technical details! 

Sewing or Embroidery?

Sewing and embroidery both use a needle and thread, but they serve different purposes. Sewing involves constructing items like clothing from pattern pieces, while embroidery is the art of embellishing fabrics with monograms, lettering, appliqués, and decorative designs. Just like sewing, embroidery can be done by hand or machine. We specialize in machine embroidery, ensuring each piece is precision-crafted with professional digitizing for a flawless finish. 


We also create items that require a sewing machine, such as hooded towels and stuffed plushies, and can assist with attaching certain patches. However, we do not offer alterations (hemming, garment resizing, etc.) or repairs (zippers, buttons, etc.). That said, we're happy to collaborate with your tailor or seamstress to ensure your needs are met. If you don’t have one, we can refer you to a trusted professional we've worked closely with many times! 

What can be embroidered?

Shirts, sweatshirts, jackets, towels, bags, hats & caps, blankets, saddle pads, etc. We have both commercial and flat-bed machines. If the item can clear the bobbin arm of a machine while hooped, and a needle can go through it, chances are it can be stitched! 


While we make every effort to maintain full functionality of every item, some features, such as pockets, may be sewn shut during the process. Additionally, not all placements are feasible for machine embroidery. We're happy to discuss the best options to ensure a high-quality result. 

How does your process work?

Our approach to monogramming and embroidery is different from a typical monogramming shop. While you can choose from some of our most popular fonts, we don’t believe anyone should be boxed in and given only a handful of choices. Have something specific in mind or need to match an existing monogram? We have hundreds of fonts available, and can often find an exact match or something very close. 


As part of our process, we provide digital proofs for your approval to ensure accuracy and give you a preview of how the design will translate into stitches. Once the digital is approved, we send a picture of the printed template on the actual item for final size and placement approval. While these steps may involve some back-and-forth and seem like a lot of "extra", our clients appreciate the attention to detail and clear communication our exceptional white-glove service provides. From the moment you place an order or drop off an item to the final stitch, you will know exactly what you’re getting!

How do I place an order?

Please send an email by clicking the button below or the chat box in the bottom right corner of each page to get started. You can also message us on Facebook or Instagram!

Have another question?

Please contact us! 

Important Disclaimer for Customization Serivces

At Topsy Stitches, we take great care in handling your items and strive for the highest quality in every customization. However, as with any machine-operated process, there is always a level of risk involved. By submitting your items for embroidery or customization, you acknowledge and accept the following terms:


Risk of Damage: Machine embroidery and customization carry inherent risks, including but not limited to fabric distortion, punctures, misalignment, or other machine-related issues.

Replacement Policy: Topsy Stitches does not provide replacements for customer-supplied items in the event of damage. For this reason, we strongly advise against customizing items that are sentimental, irreplaceable, or of high monetary value.

Damage Resolution: If an issue arises during the customization process, we will make every reasonable effort to address it. Possible solutions may include additional embroidery, patches, or other repair techniques to maintain the functionality and appearance of your item.


By proceeding with our services, you agree to these terms and release Topsy Stitches from liability for any damage that may occur during the customization process.


Thank you for your trust and understanding.

Copyright © 2026 Topsy Stitches - All Rights Reserved.

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